CRM Manager – Dubai, U.A.E

Position: CRM Manager
Location: Dubai,U.A.E
Salary: Upto 25K + Benefits
Contact: rakesh@macgroup.me

  • 8-10 yrs of experience in GCC Market (KSA exposure would be a plus)
  • Multi Lingual , Arab origin, Lebanese or Jordanian preferred.
  • Strong background in customer acquisition, re-engagement and retention strategies.
  • Should have handled Products, handling from the holistic business perspective
  • In charge of customer experience, personal, internal and external levels.
  • Managed a large department where the core attention to the business focuses on managing contact centre, front of house, collections, call centre, operations and after sales support.
  • Establish as a main contact between Legal, Marketing, Finance/ Accounts, Sales, Projects team on all activities such as client engagement and legal departments.
  • Should be available 24/7 and be exposed to international clientele managing individuals and large corporate accounts
  • Excellent communication skills in Arabic will be an added advantage

Send Your Resume to Sajith@ibuz.ae !

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