Assistant SPA MANAGER – Dubai/Abu dhabi

Assistant SPA MANAGER – Dubai/Abu dhabi

Position – Spa Manager
Location – Dubai/Abu Dhabi U.A.E,
Salary – Upto AED 5K + Commissions + Benefits

Note: Must have U.A.E/ GCC experience.

The Role:

  • We are looking for a highly motivated candidates who is passionate about the job and career in wellness sector

Responsibilities:

  • Ensure the smooth running of the Spa
  • Produce financial & operational related reports as required by Corporate Office
  •  Administer health & safety procedures according to hotel policy
  • Actively pursue new trends within the spa industry
  • Assist in the training of new colleagues, ensuring they have the necessary skills to perform their duties with maximum efficiency
  • Preparation of the annual spa budget
  • Schedule monthly team leader & colleagues meetings
  • Liaise with Sales & Marketing to create a yearly promotional planner
  • Handling of any guest concerns or complaints

Key Requirements: 

  • With 2 – 3 years relevant experience in Spa operations in a full service spa/resort environment is required.
  • Responsible for recruiting and scheduling staff, providing leadership for attendants and reservations staff, maintaining knowledge of all spa services, products, treatment menus and fitness facilities.
  • Can oversee the service standards in all Spa and Recreation areas ensuring that they conform to the requisite standards and meet or exceed customer expectations

6 thoughts on “Assistant SPA MANAGER – Dubai/Abu dhabi

  1. Hazem Rewiha says:

    RESUME

    Personal information:
    Name Hazem Hassan Rewiha
    Gender & I.D Male
    Telephone Mobile : +966 542633077
    +966 533518960
    Email Hazem_mrh2000@yahoo.com
    Current Location KSA – Jeddah
    Date of birth 16/11/1986
    Place of birth Jordan
    Nationality Egyptian
    Marital statues Married
    Driver License GCC Licenses – Egyptian Licenses

    Qualification:

    • Bachelor Degree of Computer Science – General grade: good (73.5%) & Graduation: (2006/2007).

    * Studying PMP
    * Studying ITIL

    Computer Certificates:

    • Certificate ICDL v.4 ( European Computer Driving License Foundation )
    • Certificate A+ CompTIA (Hardware – Software).
    • Certificate Network + CompTIA
    • Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
    • Strong knowledge about (Installation, maintenance)

    Languages
    • Arabic : – Fluent.
    • English: – Fluent.

    Experience:

    Job Period Company
    Operations Manager

    Sales Account Manager 2012/Present Creative Systems CO
    (Member of HALWANI Holding)
    (Saudi Arabia)
    King Abdallah Economic City (KAEC)
    AL Forsan Global Complex
    (Saudi Arabia)
    IT Operations Manager
    Sales Account Manager 2009/2011 MK Enterprises Co
    (Qatar )
    Sales Account Manager 2008/2009 Jeraisy Computer & Communications
    (Saudi Arabia)
    Senior Showroom Sales 2003/2008 Rowad Information Technology (Egypt)

    Experience in detail:

    4- IT Operations Manager:
    • Create plans and provide hands-on support during emergencies, outages, and service transitions.
    • Manage help desk process, budget, and staff for smooth, responsive operations.
    • Ensure day-to-day operations of technology infrastructure, including networks, servers, databases, etc.
    • Schedule and budget maintenance and upgrades for optimum operational performance and Purchasing.
    • Create new plans and develop the existing products Create various kinds of fillings.
    • Working within the budget.
    • Ability to work in a team environment commitment to quality, service, nutritional values etc.
    • Manage all the team members.
    • Plan a production schedule.
    • Review and adjust the schedule where needed.
    • Determine the material resources required.
    • Cost control.
    • Complete plan and designing Solution and installation for AL Forsan Project – KAEC (Networking infrastructure with Fiber optic cables and UTP cables – Data Center Preparation – 4 Factories Infrastructure – Access Controls – CCTV – Attendance systems) – worth of 5M Saudi Riyal.

    3- Business Operation Manager:
    I started my work at CS as IT Sales account Manager
    • Capacity for strategic thought and the ability to solve unstructured business problems.
    • Ability to manage multiple deals at once with an eye towards cost, business opportunity and strategic.
    • Support Sales and Marketing Department with plans and meetings with the customers.
    • Manage Technical Department for the site survey and installations and daily report.
    • Hiring new employees.
    • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance – Procurements), through improvements to each function as well as coordination and communication between support and business functions.
    • Supervise, coach office staff members on a weekly basis
    • Report Directly to the Managing Director and CEO.
    • Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes and enhanced management reporting
    • Organize and intensify efficiency support services by ameliorating functions and coordinating communication between businesses and support functions
    • Perform a meaningful role in long-term planning and establishment initiatives aimed at operational distinction
    • Supervise overall planning systems, including Accounts Receivable, Accounts Payable and Payroll
    • Organizing the budget of the company in collaboration with the director
    • Allocation of checks for company expenditure
    • Perform organizational roles that ensure that protection regulations are followed
    • Supervise the customer service units and ensure that they are in line with customer satisfaction objectives
    • Budgeting and Cost Management
    • Selling all the following services: Data Center Preparations / AP / Point to Point / GPS / UPS /Servers / CCTV (IP and Analog) and Access controls Projects / Networking Infrastructures Projects.

    2- Sales Account Manager:
    • Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.
    • Penetrates assigned accounts by: Selling new or additional products or services to current buyers; and/or Finding additional buyers within the existing customer location.
    • Selling additional customer locations.
    • Sells the firm’s complete offering of products and services.
    • Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
    • Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
    • Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
    • Manages assigned customers’ transition from the Business Development group during customer implementation.
    ACCOUNTABILITIES AND PERFORMANCE MEASURES
    • Achieves assigned sales quota
    • Meets assigned expectations for profitability
    • Establishes customer account plans that meet company standards in all assigned accounts.
    • Maintains high customer satisfaction ratings that meet company standards
    • Completes required training and development objectives within the assigned time frame
    ORGANIZATIONAL ALIGNMENT
    • Reports to the Field Sales Manager
    • Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
    • Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
    • CCTV and Access controls Projects
    • Networking Infrastructures Projects
    • Selling all the following services : Data Center Preparations / AP / Point to Point / GPS / UPS / Servers

    1- Senior Showroom Sales at Rowad IT (Retail Sales):
    • Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
    • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
    • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
    • Focuses sales efforts by studying existing and potential volume of dealers.
    • Submits orders by referring to price lists and product literature.
    • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
    • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
    • Recommends changes in products, service, and policy by evaluating results and competitive developments.
    • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
    • Provides historical records by maintaining records on area and customer sales.
    • Contributes to team effort by accomplishing related results as needed
    Targets achieved:
    • Increased Sales Revenue for Rowad It and I was an excellent factor to open new Branch for Rowad IT and it was managed by me.
    • Complete plan and designing Solution for AL Forsan Project – KAEC (Networking infrastructure with Fiber optic cables and UTP cables – Data Center Preparation (Servers – Switches – etc.) – 4 Factories Infrastructure – Access Controls – CCTV – Attendance systems) – worth of 5M Saudi Riyal.
    • Business Operations Manager at CS.

    Personal Features:
    • Strong knowledge of Sales process (Individual- corporate), structure, systems and methodology
    • Ability to manage and communicate with the sales process accessories to retail customers
    • Strong interpersonal facilitation and presentation skills
    • Ability to influence and gain commitment from work colleagues
    • Strong persuasive, analytical skills and PC proficiency
    • Understanding and knowledge of competitor consumer offers and market strategies
    • Ability to work independently and team work.
    • Ability to Work under pressure and stress.
    • Friendly, helpful, responsible, honest and fast learner.
    • I believe I have the self-motivation and determination to gain more experience in real-world practices and skills.

    Other certifications:

    • Certificate Dell Product sales.
    • Accredited Sales Professional ( Enterprise Storage solutions )
    • Certificate Sales & Marketing professional from Cairo University.
    • Certificate CCSP 2011 (Citrix certified Sales Professional) for server Virtualization.
    • Certificate CCSP 2011 Desktop Virtualization.
    • Certificate CCSP 2011 Virtual Computing.
    • Certificate CCSP 2011 Application Networking.
    • Certificate Microsoft Dynamics CRM Practice: Sales and Marketing Resources.
    • Certificate Selling Solutions and Services with Office 2010.
    • Certificate Selling Windows 7 Professional to SMBs for VAR and System Builder OEMs
    • Sales Training from Allianz Financial ®.

    Objectives:
    • Seeking a challenge opportunity where my technical and interpersonal skills can be applied and developed.

    Hobbies and interests:
    • Reading and Swimming.

    Note:
    – I will present original document and my experience certificate when it is requested.

    Hopping that my CV would meet your satisfaction and looking forward to hear from you in near future.

    Thank you for reading my C.V.

  2. Nourhen jaziri says:

    I want to apply for a job with your company like hairstylist

  3. Aline Mankara says:

    Aline Mankara
    27 years, married, brazilian.
    Actually living in UAE.
    Contact: aline.mankara@hotmail.com
    Whatsapp: +5511996143031

    Summary
    A visionary and results-driven Spa Professional offering 3 years’ progressive growth and success streamlining operations of spa. Exceptional negotiation and relationship building skills with ability to motivate staff to outperform expectations. Adept at performing all human resource functions for spa staff and therapists/estheticians such as hiring, training, interviewing, evaluating performance, scheduling work, conducting staff meetings, resolving concerns or disputes, disciplining and terminating and related record keeping.

    Highlights

    -financial administration
    -sales development
    -training and coaching
    -dedicated professional
    -motivational and collaborative

    Experience
    2013-2016 Spa Manager
    Buddha Spa – São Paulo- Brasi
    In my last job I started as a therapist. After a few months I was promoted to manager of another unit of the spa in the afternoon, for my college specialization in management in companies. So, I worked for some time as a therapist and spa manager, until the last three years in which I worked as a manager of one of the largest spas of Brazil.

    This spa is one of the best and most famous of Brazil (Buddha). With the best technology, news and therapies. Together, we develop new strategies and open new units.

    Responsible for supervising and coordinating activities of employees delivering spa. Program coordination, reservations, reception desk, massage and locker room areas. Focuses on ensuring guest and employee satisfaction and achieving the operating budget.

    2010-2012 Therapist
    Homecare

    Education

    Bachelor’s of Bussiness Administration
    2 years of Physical Therapy
    Certificate in Holistic Therapist

  4. Fetta says:

    Good morning,

    I’m interested about this job as Assistant spa manager.
    Please how can I send you my CV ?

    Best regards
    F.0

  5. Iveta says:

    Interested in this position.

  6. shahnawaz says:

    i m shaikh shahnawaz…
    i m from india .my graduate complete..
    my work experience 1 year banking sector.

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