Category Archives: Now Hiring…!

Telesales/Customer Service Mnager – Tagalog – UPTO AED 7K – DUBAI

Position:Telesales/Customer Service Manager

Location: Dubai

Salary : Upto AED7K

Start-Date : Immediate

CVs: Resume@macgroup.me

Screening points : Excellent Communications skills ; MS Excel Skills ; Telesales/CustomerService Experience ; Prefer Tagalog Speakers

Background check: Mandatory

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes

The Telesales/Customer Service Supervisor is responsible for assisting customers and promoting the company’s products and managing the sales and customer service team.

Key Areas of Responsibilities:

  • Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.
  • Developing objectives for the call center’s day-to-day activities
  • Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
  • Collecting and analyzing call-center statistics (sales rates, costs, customer service metrics etc.)
  • Supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
  • Create sales strategies to drive market opportunities and implement details of set campaigns to meet the sales targets
  • To ensure that the monthly sales targets are being met.
  • Monitor competitive set and industry trends for meal prep companies and identify new opportunities
  • Contribute to the planning and creation of quarterly sales & promotions
  • Manages the day to day operations of the sales team including implementation and development of SOPs.
  • Coaching and motivate the sales team.
  • Create and deliver sales training, development, and performance management.
  • Advocate disciplined use of CRM system, communication and customer management.
  • Monitor random calls for quality assurance. 
  • Forecast and analyze sales data.
  • Submit regular reports of KPI’s to Management. 

Professional Requirements:

  • A Bachelors degree
  • At least 2 years of experience in similar capacity with at least 2 years in the U.A.E
  • Excellent knowledge in  English – (Tagalog speakers preferred)
  • Knowledge of MS Office
  • Call center experience is a must.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

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Fashion Designer (Tagalog) – Upto AED 6K + Acc. – Dubai

Position: Fashion Designer 

Location: Dubai

Salary :  Upto AED6K + Accomodation

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. 

For business reasons , Hiring Manager gives preference to Tagalog speakers . The company focuses on making bridal/party wears, gowns and wedding dresses .

  • Creating sketches and prototypes for new collections
  • Create new designs and collections as per the international fashion trends.
  • Researching fashion trends and staying current on contemporary styles and applying it to company collection.
  • Choosing materials and accessories.
  • Attending fashion shows.
  • Performing business administration tasks to register company  designs.
  • Supervising or working with designers, master cutters and tailors team members.
  • Planning for the seasonal collection.
  • Being aware of company’s  different seasons and their fashion requirements and implementation on the dresses.
  • Designers should be aware of different cuts: Hot Couture, Couture and Parta Porte and execute them on the designs in accordance to clients’ and collection requirements.
  • Coordinate with the marketing department for preparations and organization of fashion shows and marketing activities.

Skills Required

  • At least 3 + years experience as a fashion designer .
  • Graduation/Diploma in Fashion Designing

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Sales Officer – AC/Equipment Rentals – AED 7K+ DUBAI


Location: Dubai, U.A.E
Salary : AED 6K + Car + Expenses

Must-Have Experience : 1+ Years of Sales Experience in the AC Rental sector in U.A.E

CVs: Reume@magroup.me

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

  • We are looking for a Experience Sales Executives in the AC Rental sector for U.A.E
  • Candidates must have excellent sales experience in U.A.E market.
  • Must have 1+ years of sales experience in AC Rentals

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Telesales/Customer Service Supervisor – Russian Speakers – Upto AED 7K – Dubai

Position:Telesales/Customer Service Supervisor

Location: Dubai

Salary : Upto AED7K

Start-Date : Immediate

CVs: Resume@macgroup.me

Screening points : Excellent Communications skills ; MS Excel Skills ; Telesales Experience ; Prefer Russian Speakers

Background check: Mandatory

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes

The Telesales/Customer Service Supervisor is responsible for assisting customers and promoting the company’s products and managing the sales and customer service team.

Key Areas of Responsibilities:

  • Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff.
  • Developing objectives for the call center’s day-to-day activities
  • Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
  • Collecting and analyzing call-center statistics (sales rates, costs, customer service metrics etc.)
  • Supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
  • Create sales strategies to drive market opportunities and implement details of set campaigns to meet the sales targets
  • To ensure that the monthly sales targets are being met.
  • Monitor competitive set and industry trends for meal prep companies and identify new opportunities
  • Contribute to the planning and creation of quarterly sales & promotions
  • Manages the day to day operations of the sales team including implementation and development of SOPs.
  • Coaching and motivate the sales team.
  • Create and deliver sales training, development, and performance management.
  • Advocate disciplined use of CRM system, communication and customer management.
  • Monitor random calls for quality assurance. 
  • Forecast and analyze sales data.
  • Submit regular reports of KPI’s to Management. 

Professional Requirements:

  • A Bachelors degree
  • At least 2 years of experience in similar capacity with at least 2 years in the U.A.E
  • Excellent knowledge in  English – (Russian speakers preferred)
  • Knowledge of MS Office
  • Call center experience is a must.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Front Desk Officer  (Temp) – Upto AED 4K – Dubai

Title: Front-Desk Officer
Salary : Upto AED 4.5K
Location: Dubai, U.A.E
CVs: Resume@macgroup.me

Note: Must be on Spouse/Parent visa (3+ Months Contract Role with possibility to go permanent )

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

Job Summary & Purpose:
Provide exceptional customer service to visitors so that the experience is memorable: receive customers , assist them with their needs, direct clients as appropriate, make appointments and perform various administrative duties.
The receptionist is responsible for welcoming clients , transferring calls, taking accurate messages, greeting customers, and responding to all enquiries while observing set standards.
Being available to provide support during initiatives proposed by the management .

  • Must have excellent personality/Good Communication skills.
  • Ensure a warm friendly welcome to clientele at all times.
  • Maintain a professional, cooperative and professional attitude.
  • Answer the phone promptly and perform all related administrative duties
  • Check emails and respond promptly to enquiries and check the information logbook
  • Organize schedules to fully utilize time while ensuring that clients’ needs are prioritized
  • Prepare and make the daily checklist

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

BAKER – Dubai

Title: Baker

Location: Dubai

Salary: Open

CVs: Resume@macgroup.me

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

Position Summary

Baker  produces a variety of bakery and confectionery goods for company’s retail and wholesale customers.  The role involves performing various functions to achieve delicious products ( breads, cakes, pies, pastries etc.)

Responsibilities


  • Weigh out precise amount of baking ingredients using scales or graduated containers
  • Assess the quality of raw materials before baking to ensure conformance to set standards
  • Uniformly mix ingredients using automated equipment such as blenders and mixers
  • Knead dough manually or with the aid of a kneading machine
  • Establish production schedule and set quota for the number of goods to be produced on daily basis
  • Maintain good knowledge of complex industrial mixing machine and how to operate them
  • Maintain a clean and hygienic work area in accordance with health and safety regulations
  • Decorate baked products by applying icings, toppings and glaze to achieve a finished appearance
  • Conduct research to develop original recipes for baked products
  • Direct and supervise the activities of production staff to ensure products are up to standard
  • Ensure proper storage of baking utensils and supplies
  • Oversee the routine maintenance of baking equipment to ensure efficient operations
  • Train new recruits on baking techniques and procedures
  • Manage inventory levels and order supplies before they are used up
  • Package and distribute products to wholesalers and retailers
  • Maintain accurate record of baking operations to ensure profitability
  • Adjust thermostatic controls to regulate temperature of oven
  • Place dough in pans, molds, or on sheets before depositing in ovens for baking.
  • Receive bakery goods, check specifications, ensure appropriate storing and contribute to stocking the bakery station with the right items
  • Bake all items in conformity with the set specifications and as per the instructions of the Sous Chef
  • Follow adequate hygienic procedures and guidelines as set for the brand, ensure that health and safety regulations are followed at all times, and report discrepancies to hierarchy
  • Comply with the set statutory regulations

Culinary Standards and Responsibilities:

  • Support Sous Chef  to create new ideas and items for bakery/pastry kitchen.
  • Follows proper handling and right temperature of all food products.
  • Maintains food preparation handling and correct storage standards.
  • Recognizes superior quality products, presentations and flavor.
  • Maintain required food handling and sanitation certifications.
  • Ensures compliance with all applicable laws and regulations.
  • Operates and maintains all department equipment and reports malfunctions.
  • Prepares food of all types, either on a regular basis or for special guests or functions.
  • Assist in determining how food should be presented and creates decorative food displays.

Culinary Goals:

  • Support achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
  • Accomplish daily bakery/pastry operations work.
  • Supports procedures for food and beverage portion and waste controls.
  • Purchases appropriate supplies and manage inventories according to budget.

Requirements :

  • The baker role does not require any formal education .
  • Knowledge of math in weighing and mixing precise quantity of ingredients
  • Physical Stamina: Must be able to carry out job duties while standing on feet for extended periods
  • Attention to details: They closely monitor baking process to ensure final products meet set standards

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Bakery Sous Chef  – Dubai

Title: Bakery Sous Chef

Location: Dubai

Salary: AED 4K + Benefits

CVs: Resume@macgroup.me

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

Position Summary

Education and Experience

  • Minimum 2 years of experience in bakery food and beverage domain performing in the similar or closely related role.

Key Accountabilities

  • Receive bakery goods, check specifications, ensure appropriate storing and contribute to stocking the bakery station with the right items
  • Control that the bakery production is in conformance with the set quality, time, hygiene, cleanliness and presentation specifications
  • Prepare the bakery display section and ensure its maintenance as per the instructions of the Executive Sous Chef
  • Bake all items in conformity with the set specifications and as per the instructions of the Executive Sous Chef
  • Follow adequate hygienic procedures and guidelines as set for the brand, ensure that health and safety regulations are followed at all times, and report discrepancies to hierarchy
  • Comply with the set statutory regulations

Culinary Standards and Responsibilities:

  • Support Executive Sous Chef  to create new ideas and items for bakery/pastry kitchen.
  • Follows proper handling and right temperature of all food products.
  • Maintains food preparation handling and correct storage standards.
  • Recognizes superior quality products, presentations and flavor.
  • Maintain required food handling and sanitation certifications.
  • Ensures compliance with all applicable laws and regulations.
  • Operates and maintains all department equipment and reports malfunctions.
  • Prepares food of all types, either on a regular basis or for special guests or functions.
  • Assist in determining how food should be presented and creates decorative food displays.

Culinary Goals:

  • Support achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
  • Provides specific guidance to prioritize, organize, and accomplish daily bakery/pastry operations work.
  • Supports procedures for food and beverage portion and waste controls.
  • Purchases appropriate supplies and manage inventories according to budget.
  • Trains employees in safety procedures.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Executive Sous Chef – Bakery

Title: Executive Sous Chef – Bakery

Location: Dubai

Salary: AED 5K + Benefits

CVs: Resume@macgroup.me

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

Position Summary

The Executive Bakery Sous Chef supervises and controls the bakery production process . He / she plans ,
organizes and researches new aspects of products in order to have the appropriate knowledge in terms
of bread making .

Education and Experience

  • Minimum 4 years of experience in bakery food and beverage domain performing in the similar or closely related role.

Key Accountabilities

Receive bakery goods, check specifications, ensure appropriate storing and contribute to stocking the bakery station with the right items


Receive bakery goods, check specifications, ensure appropriate storing and contribute to stocking the bakery station with the right items

Supervise and control that the bakery production is in conformance with the set quality, time, hygiene, cleanliness and presentation specifications

Prepare the bakery display section and ensure its maintenance as per the instructions of the Executive Chef

Assist in preparing and cooking all bakery items in conformity with the set specifications and as per the instructions of the Executive Chef

Implement adequate hygienic procedures and guidelines as set for the brand, ensure that health and safety regulations are followed at all times, and report discrepancies to hierarchy

Supervise and train team members on all key responsibilities in the bakery section and ensure that they comply with the set statutory regulations

Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, and relaying team’s request to hierarchy

Culinary Standards and Responsibilities:

  • Support Executive Chef  to Develops, designs, or create new ideas and items for bakery/pastry kitchen.
  • Follows proper handling and right temperature of all food products.
  • Maintains food preparation handling and correct storage standards.
  • Recognizes superior quality products, presentations and flavor.
  • Maintain required food handling and sanitation certifications.
  • Ensures compliance with all applicable laws and regulations.
  • Operates and maintains all department equipment and reports malfunctions.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Assists in determining how food should be presented and creates decorative food displays.

Culinary Goals:

  • Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
  • Provides specific guidance to prioritize, organize, and accomplish daily bakery/pastry operations work.
  • Supports procedures for food and beverage portion and waste controls.
  • Purchases appropriate supplies and manage inventories according to budget.
  • Trains employees in safety procedures.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Executive Pastry Chef – Dubai

Title: Executive Bakery/Pastry Chef

Location: Dubai

Salary: AED 7K + Benefits

CVs: Resume@macgroup.me

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

Position Summary

Accountable for overall success of the daily bakery/pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

Education and Experience

  • Minimum 5 years of experience in bakery food and beverage domain performing in the similar or closely related role.

Leading the Discipline Teams

  • Supervises and manages employees; understands employee positions well enough to perform duties in employees’ absence.
  • Supervises and coordinates activities of cooks and workers engaged in bakry/pastry preparation.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Ensures and maintains the productivity level of employees.
  • Supervises pastry preparation shift operations.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Represents the property in media events as needed.
  • Facilitates pastry classes for customers and the community.

Culinary Standards and Responsibilities:

  • Develops, designs, or creates new ideas and items for bakery/pastry kitchen.
  • Follows proper handling and right temperature of all food products.
  • Maintains food preparation handling and correct storage standards.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures employees maintain required food handling and sanitation certifications.
  • Ensures compliance with all applicable laws and regulations regulations.
  • Operates and maintains all department equipment and reports malfunctions.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Assists in determining how food should be presented and creates decorative food displays.

Exceptional Customer Service:

  • Monitors and provides service behaviors that are above and beyond for customer satisfaction.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Empowers employees to provide excellent customer service.
  • Responds to and handles guest problems and complaints.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Culinary Goals:

  • Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
  • Provides specific guidance to prioritize, organize, and accomplish daily bakery/pastry operations work.
  • Supports procedures for food and beverage portion and waste controls.
  • Purchases appropriate supplies and manage inventories according to budget.
  • Trains employees in safety procedures.

Human Resource Activities:

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
  • Ensures property policies are administered fairly and consistently.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Uses all available on the job training tools for employees.
  • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

Cake Decorator – Dubai

Title: Cake Decorator

Location: Dubai

Salary: AED 4K+ Benefits

CVs: Resume@macgroup.me

NOTE:  To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. Due to limited time/resources, only shortlisted candidates will be contacted. Salary depends on candidate’s skills, experience and other attributes.

Objective :

  • Responsible for all aspects of creative cake decorating operations from initiating/receiving the order through meeting customer specified pick up time of cake order.

Key Responsibilities:

  • Decorate cakes to customer specification for nature of design/theme applicable to standards and procedures.
  • Decorates cakes and pastries with designs, using icing bag or handmade paper cone
  • Attention to Detail: Cake decorators need to keep a close eye on what they are doing when creating decorations, to make sure the design is uniform. Intricate designs require keen eyes.
  • Stamina: Cake decorators are often on their feet for long periods of time.
  • Color Vision: Being able to see different colors and hues when mixing icings and creating designs is critical.
  • Use specific tools, like airbrush guns, modeling tools and mixers.
  • Assemble and prepare soft serve and cakes (or ready to decorate cakes may be used), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings.
  • Ensure all cake products meet the company standards of quality and excellence.
  • Prepare and decorate cake products according to customer specifications and all
  • Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards.
  • Maintain an accurate inventory of decorated cakes at all times, including backup cakes during holidays, promotions and other peak cake occasions.
  • Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
  • Conducts sampling and actively sells products
  • Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
  • Clean work area, organize and stock needed items. Stock and execute proper rotation of Product. Keep cake production area and equipment clean and sanitary throughout shift.
  • Inform immediate supervisor promptly of all problems or unusual matters of significance.
  • Support and adhere to Company Standards for Operations, Marketing/Communications and Brand Identity.
  • Perform other duties and responsibilities as requested by the Management Team.

Qualifications:

Must have prior experience as a cake decorator .

This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of this client so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change.

Please refrain from applying if your profile is not exact match for this role. CVs to Resume@macgroup.me

Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities.

NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements.*

Please note that candidates are NOT selected merely based on skills/experience . Majority of the Hiring Managers use Talent Analytics that check various factors based on their previous hires, including Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.

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